For the carriage of wagon-load consignments (wagon-load consignments are the consignments for which you require an exclusive use of wagons or consignments, which under current law, tariff or other regulations must be carried in separate wagons), the consignor shall request the wagons and, if necessary, loading tackle at the forwarding station (KOL-23 wagon request order). Depending on the class of goods and the weight and volume of the consignment, you shall request corresponding wagons of which you will be advised by the Wagon Use Department. Wagon requests shall be made for 2 or 3 days, depending on whether you requested standard or special wagons.
The railways will duly inform you, or inform you in the way agreed with you, about the supply of empty wagons minimum 2 hours for individual wagons and 6 hours for supply of more wagons.
You can independently agree with the railways about the way of making requests, supply of wagons and mutual exchange of information. Depending on type of service (domestic or international), you will buy a corresponding form at our station ticket offices.
If you make a payment at the forwarding station, you will sign the contract of carriage when the acceptance of a consignment for carriage has been validated by putting a “PAID” stamp at the forwarding ticket office after the acceptance of all items entered into the consignment note. As a proof that the contract of carriage has been concluded, a part of the consignment note – “Duplicate of the consignment note” – will be issued to you. | 
